Have questions? Email us at firstname.lastname@example.org
When you click “Submit” to order, YOU AGREE TO OUR TERMS; read our Customer Terms below.
The Mercury Production Report is a DIGITAL GOODS INFORMATION PRODUCT that is emailed to active customers. When you purchase the MPR, you will be emailed your first issue (usually within 4 hours during business hours of 10AM-6PM) after payment is received. If you do not receive the Report within 4 hours, please email us at email@example.com The Report comes out on Mondays, but be sent (emailed to customers) as late as Tuesday afternoon. We do our best to get it to customers on Mondays.
SIX PAYMENT SUBSCRIPTIONS TO CHOOSE FROM WHEN YOU ORDER ON THE NEXT PAGE, AFTER READING THESE TERMS…
Please read the following info and our Terms below and Click “Yes, I agree to the Customer Terms above” to choose your Payment and Subscription Options on the next ordering page. The following payment options are available to choose from on the next page:
Monthly MPR (The Mercury Report) – $55/month recurring payments
Monthly MPR & Email List/Database Builder – $65/month recurring payments
Six Months ~ MPR – $250/one time payments
Six Months MPR & Email List/Database Builder – $300/ one time payment
With a SIX MONTH SUBSCRIPTION, if you get a job, contact us and we will put your delivery on hiatus, then when your return and contact us, we’ll start you delivery again…
Yearly ~ MPR – $440/one time payment
Yearly ~ MPR & Email List/Database Builder – $565/one time payment
With a YEARLY SUBSCRIPTION, if you get a job, contact us and we will put your delivery on hiatus, then when your return and contact us, we’ll start you delivery again…
TO CANCEL YOUR MONTHLY SUBSCRIPTION: You may cancel your MONTHLY SUBSCRIPTION at any time by logging into your own Pay Pal account to cancel your Monthly subscription there. You will still receive all issues (one per week for one month) for which you paid even after canceling your subscription.
Six Month and Yearly subscriptions are not on automatic payments, so there is not recurring payment to cancel.
The Report is sent out as a PDF document. Unless you would like the report in a foreign language. In that case, the report is posted on our website and the Universal Translator will work fine on it. Just contact us and tell us that you need it that way. We will tell where to get it.
For customers who want the report in English you will need ADOBE READER to read PDF documents. ADOBE READER is FREE. To get ADOBE READER, please go to http://get.adobe.com/reader/.
If you have not received it by Tuesdays by noon, please email us at firstname.lastname@example.org
All payments are non-refundable, you can postpone your subscription at any time.
Monthly subscriptions (ONLY) are on auto renewal.
NO REFUNDS except for subscribers who accidentally make duplicate subscriptions at time of purchase. The easiest way to resolve any issues is to contact us first. We get few disputes and feel the disputes are made because the subscriber failed to cancel his/her subscription and canceled after an automatic payment, then wanted their money back. If you order the report and later make a dispute claim against us, we defend against disputes and it will take Pay Pal up to three months to return your money even if you win. Contact us first, before making any dispute claims. Most disputes are that they did not receive the report. Emailing is not 100%, many people have spam blockers, junk boxes etc..it’s your job to contact us if you do not receive the report on time, also we have invisible tracking, so claims of not receiving the report can be verified.
Payments are only processed through PayPal or Amazon; once registered, your MONTHLY SUBSCRIPTION will automatically be renewed and your account will automatically be charged $55.00 every month until YOU cancel your subscription by logging into your PayPal or Amazon Pay Account and canceling it there. For instructions on how to cancel your subscriptions please contact your payment system’s customer service.
You have complete control. You can cancel your MONTHLY SUBSCRIPTION at any time day or night simply by logging into your PayPal or Amazon Pay Account and canceling your subscription there.
You agree that you are solely responsible for canceling your MONTHLY SUBSCRIPTION. Thus any dispute claims that any subscription payment was “unauthorized” due to “non-cancellation of subscription” is null and void.
After the cancellation, you’ll be supplied the data until the end of your current payment period.
If you are going on vacation or are working on a production and can’t use The Mercury Production Report, you are advised to cancel your monthly subscription and reorder when you return. We do not offer any courtesy of subscription delivery suspension to monthly subscribers.
SIX-MONTH and YEARLY SUBSCRIPTIONS:
Payments are only processed through PayPal or Amazon; once registered, your account will be charged a one-time payment for the duration of your subscription; your subscription will not automatically renew. At the end of your subscription you can order a new one.
Six-Month and Yearly Subscriptions CANNOT BE CANCELED; thus you agree to not file any dispute claims of non-cancellation or non-delivery. We do offer remedy for non-delivery of issues below.
You may request a TEMPORARY SUSPENSION OF DELIVERY of your subscription, where we may suspend delivery of issues to you for up to two months and add the suspended time to the end of your subscription without charge.
If you are unfamiliar with our data then you are advised to order a Monthly Subscription in order to decide if you will be satisfied with it before committing to a six-month or yearly subscription as Six-Month and Yearly subscriptions cannot be canceled. You are choosing the option to get a discount on your subscription charge by paying for a pre-determined subscription length; due this discount we don not offer the option of canceling such subscriptions.
REQUESTING SUSPENSION OF DELIVERY:
If you get work or are going on vacation and wish to suspended the delivery of your six-month or yearly subscription, you may request that we suspend your subscription for up to two months.
During your requested suspension, you we will not deliver issues to you and at the end of your subscription we will extent your subscription length by the same amount of time as you requested we suspend it (up to two months.).
For example, if you get a Yearly Subscription (One Year) and you are working on a production for two months and request a two month suspension of your subscription any time during your subscription, we will add two months to the end of your subscription thereby extending it without charge.
It is your responsibility to notify us by emailing email@example.com that you want your subscription suspended and if needed, to remind us to extend your subscription. Please email us again before your leave to confirm we have recorded your suspension request.
We may not suspend a six-month or yearly subscription longer than three months. You may only request one suspension during your subscription.
RETURNS AND REFUNDS:
We do not accept returns and No Refunds of subscription payments will be given for any reason. You agree that data is “non-returnable.” You agree to NO REFUNDS for any reason and no other compensation of any kind except as described below for “non-delivery of goods” or “non-suspension of six month or yearly subscription.”
You thus agree to never file a dispute or chargeback claim, claiming “unauthorized charges”, “goods not as described” or “non-delivery of goods” with Pay Pal, Amazon or any credit card provider or banking services provider for any payments made to us in effort to reclaim those payment monies for any of the following reasons:
(1) SUBSCRIPTION NOT CANCELED
(2) NOT SATISFIED WITH GOODS/GOODS NOT AS DESCRIBED
(3) NON-DELIVERY OF GOODS
(4) NON-SUSPENSION OF DELIVERY OF A SIX-MONTH OR YEARLY SUBSCRIPTION
REMEDIES or SETTLEMENT FOR THE ABOVE CLAIMS:
SUBSCRIPTION NOT CANCELED: You can cancel you own monthly subscription yourself by logging into your PayPal or Amazon Pay Account and canceling your subscription there; thus you agree to no compensation for the “non-cancellation of your subscription.
NON-SATISFACTION WITH GOODS: You agree that data is not returnable, which is why we offer a monthly subscription, so you can try out our data and cancel your monthly subscription if you are unsatisfied, thus you agree to no compensation for any “non-satisfaction” of goods or services or “goods not as described”.
NON-DELIVERY OF GOODS: If for any reason we failed to deliver the data to you after you have reported to us the non-delivery of any issue within the same week and given us the opportunity to resend the issue to you, but didn’t, we will make it up to you at the end of your current paid subscription, by extending your subscription duration free of charge one week for each undelivered issue, thus settling any claims of non-delivery of data. Thus, you agree to no other remedy or compensation for “non-delivery” of goods.
NON-SUSPENSION OF DELIVERY OF A SIX-MONTH OR YEARLY SUBSCRIPTION:
We are not required to suspend your subscription for any reason; we offer this option to our six-month and yearly subscribers only as a courtesy; thus if we fail to extend this courtesy to you, we are not at fault for the “non-suspension of delivery.” We do not offer this courtesy to our Monthly Subscription subscribers.
For any disputes or claims, YOU agree to the sole remedy and settlement of any dispute or claim is the “extension of your subscription, at the end of your paid subscription, for a time period established at our sole determination, without charge.”
Thus any dispute or chargeback claims that any subscription payment was “unauthorized” due to “non-cancellation of subscription”, “non-satisfaction of goods or services”, “goods not as described” or “non-delivery of goods” or “non-suspension of delivery of a six-month or yearly subscription” is null and void.
NON-DELVERY OF GOODS:
HOW TO REPORT NON-DELIVERY OF GOODS:
During your subscription if you do not receive the week’s data (The Mercury Production Report) by Tuesday at Noon, you are required to report the non-delivery of that week’s issue by emailing us at firstname.lastname@example.org no later than the Friday of that same week, so that we may resend it to you. After contacting us, if you do not receive your issue within one day, then email us again.
HOW WE SETTLE NON-DELIVERY OF GOODS CLAIMS WITH YOU:
If for some reason we fail to deliver an issue to you after you emailed us two times requesting we resend an issue, then we will add one week for every issue we failed to deliver to you onto the end of your subscription, thereby extending your subscription free of charge to makeup for the non-delivered issues. You agree to this policy in lieu of any refund of payments made or any other kind of compensation.
If you fail to contact us within the same week that you did not receive an issue, you agree that you forfeit your right to that week’s Issue and any settlement extension of your subscription.
We are not required to add on time to your subscription for forfeited issues; however we may do so at our sole discretion if we believe extenuating circumstances exist.
For personal or inter-office use only, forwarding, duplication or redistribution is prohibited without expressed written consent from the editor. Information subject to change without notice, credits may not be contractual. The MPR has invisible tracking and delivery and forwarding can be confirmed.
Production Companies may change start dates, office locations, phone numbers, email addresses, personnel or production offices, cast or crew at any time, thus the accuracy of information supplied is not guaranteed.
This data contained in any MPR issue, or add-on resource, such as the Email Blaster/Database Builder file, or Email List, is provided as a RESOURCE for customers’ growth marketing plans and customers’ networking of current and future entertainment productions. No warranty as to the accurate of any information provided is made or implied. YOU agree to use THE MPR and any add-on resources at your own risk. THE MPR is not a job referral or employment service. There is no promise of openings on any of the productions listed, of job placement or of career advancement.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number, credit card information,
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
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How we use collected information
The Mercury Production Report collects and uses Users personal information for the following purposes:
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\’s own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
When you click “Submit” to order, YOU AGREE to the above Customer Terms; upon clicking the “Submit” button below, which will take you to our order page:
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